Christmas Gifts
By Lucy Brazier
The shop at the end of our road where we always buy our tree looked…
Monthly Archives: November, 2011
An Introduction to Knowledge Sharing
Mariachiara Novati explains how to increase efficiency through sharing, enhancing and understanding intellectual capital Being an…
Creating Your Administrative Procedures Binder
Julie Perrine details her five-step process for creating your administrative procedures binder Step by Step…
PROFILE – Mariachiara Novati
By Lucy Brazier
Mariachiara Novati is the President of MACSE Italia Can we start with a little background…
Working with new technology
By Lucy Brazier
‘In a recent discussion within various PA/ administrative LinkedIn groups, I asked what changes in…
Working Well With Different Work Styles
It happened again. You carefully crafted an e-mail, making sure none of its points could…
Why Training Fails
By Ann Latham
The main reason training fails is because it isn’t training that is needed. If you…
Virtually There
Carmen MacDougall on how to make the move from employed assistant to virtual assistant. The…
The Feedback Feature
By Lucy Brazier
We asked you ‘What is the best piece of advice you could give a boss?…
Stepping up … and giving others a helping hand
Claire Lister, Managing Director of Pitman Training, talks about taking charge of your own career…
Social Media – the revolution
Is the world bearing witness to the biggest shift since the Industrial Revolution? The Big…
Smart ways to manage e-mail chains
Dr Monica Seeley explains how to stop an e-mail chain from spiralling out of control…
Regional Focus: Russia
By Neil Payne
Executive Secretary asks an expert on the region to give his personal guide to doing…
Practical tips to improve your posture
Personal assistants often suffer at work, both psychologically and physically. Stress, back pain, neck aches,…
Practical Parenting
Reviewing your family work/life balance This morning, when dropping my 4-year old off for his…
If You’re Thinking of Checking that Blackberry in a Meeting – Don’t!
By Marsha Egan
We’ve all done it. The meeting is going on and on. Your boss is rambling.…
How to deal with an unpleasant boss
Your boss is criticising some work you’ve done when you know the problem lies with…
How to Create a Managed Travel Programme
Many buyers of business travel fall into it by accident and, recently, this has included…
Five Questions Every Leader Must Ask About its Corporate Culture
“If I had asked my customers what they wanted, they would have told me ‘A…
Eye Patterns
Can they really tell me what someone is thinking? In the last article we covered…