Lucy Brazier

IMG_1997 - Rachael's attempt

Lucy Brazier is one of the world’s leading authorities on the administrative profession.

As  CEO  of  Marcham  Publishing,  specialist  publishers  of  Executive  Secretary  Magazine  –  a  global  training magazine dedicated to the professional development needs of senior and aspiring administrative professionals  - Lucy works  with  the best trainers  of Executive Assistants  from  around the world to  deliver the most up to  date and current training in the market.

Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and Chair in over 45 countries at hundreds of events.  This  has  created much  needed  discussions across the globe on how to professionalise the role. Lucy has also acted as a consultant on career progression, the future of the role and how Executives/ Assistants can best partner with each other, with some of the biggest companies in the world.

Lucy  has  a  unique  overview  of  the  role  and  where  it  is  heading.  With  access  to  the  most  forward  thinking, passionate  and  knowledgeable  trainers  in  the  world  as  well  as  personally  meeting  and  speaking  to  literally thousands of Assistants over the last seven years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none.

In March of 2018 Lucy received the IAM Honorary Fellowship for her outstanding work and contribution to the PA profession. In 2016 Lucy was awarded the YPA Special Award 'International Ambassador for the PA Profession' and  in  2015  the  ‘PA  Contributor  of  the  Year  Award’  by  Office*.  The  magazine  has  been  a  finalist  in  the  PPA Business  Magazine  of  the  Year  Award,  the  PPA  Media  Brand  of  the  Year  Award  and  the  PA-Assist  Members Awards.

Lucy runs a LinkedIn group for assistants which currently has over 45,000 international members and is followed on Twitter by over 12,000 Assistants who share information, network and learn. She also launched #adminchat in January  2012.  Hosted  by  a  different  world-class  trainer  every  week,  #adminchat  is  a  manifestation  of  Lucy’s commitment to providing the very best training to assistants all over the world  and has recently changed from a TweetChat into a free weekly webinar delivered via the Executive Secretary YouTube channel.

Lucy has been a Publisher and Events Organiser for over 30 years. Lucy has previously worked as a Publishing Director  for  Wilmington  PLC,  and  has  managed  a  team  based  in  Singapore,  New  York,  Germany  &  London responsible  for  13  magazines,  12  international  conferences,  awards,  trade  show attendance  and  marketing  for EMAP. Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide.

Join Lucy Brazier for her highly acclaimed 'The Modern Day Assistant as a Strategic Business Partner'. Click here for details.

Lucy Brazier in-house speaking specialities

  1. The Assistant's Guide to Self-Awareness
  2. The Modern-Day Assistant as a Strategic Business Partner
  3. Business Strategy for Assistants 
  4. Working Across Borders
  5. Communication 
  6. Skills to Position the Assistant as an Influential Leader
  7. So you think you're strategic? What does that mean?
  8. Stress – Getting Out of Overwhelm
  9. How to Manage More Than One Executive
  10. Harness the Power of Collaboration
  11. Problem Solving
  12. Embracing & Leveraging 'Gen Y' Team Members
  13. Social Media Case Study- How I launched a Global Magazine Brand with NO Budget
  14. Chief of Staff vs EA - what is the difference?
  15. Managing Up
  16. Project Management for Assistants 
  17. Futureproofing your role -How to position yourself for the Fourth Industrial Revolution and beyond
  18. Mastering Social Media for Your Best Online Presence
  19. Career Planning and Progression
  20. Public Speaking
  21. Sales for Non-Salespeople

The Modern Day Assistant as a Strategic Business Partner

1 or 2 Day Training Course with Lucy Brazier

CLICK BELOW TO FIND OUT MORE

The Modern Day Assistant as a Strategic Business Partner

CONTACT

To discuss Lucy Brazier's speaking specialities or training, please contact:

Christian Russell
[email protected]
+44 (0)1932 560974

Executive Secretary Magazine
Marcham Publishing

Lucy Brazier Speaking Specialities & Outlines

  1. The Assistants’ Guide to Self-Awareness

This session will show how success as an assistant begins with an understanding of yourself. During the session, we will look at, the Belbin Psychometric testing exercise to explore strengths, weaknesses and where you fit into your team, Johari Window -- opportunities from self-awareness, your beliefs, values and behaviours, your Inner Voice, how body language can make a difference and how important communication is.

  1. The Modern-Day Assistant as a strategic business partner

Since the recession began eight years ago, the role of the Assistant has changed beyond recognition. There has never been a more confusing time to be an Assistant because the responsibilities have developed so fast. In this session, Lucy Brazier looks at the role past, present and future to explain why it has developed how it has. She explores the opportunities that this creates for you to become a true Business Partner to your Executive including developing the partnership, setting the ground rules, communication, adapting to style & maintaining a great partnership.

  1. Business Strategy for Assistants including
Much has been made in recent times of the emergence of the Assistant as a Strategic Business Partner. The term is THE buzz word in the industry. But how do you become strategic? What does it mean? How to you change your day to day role to become the Assistant that your Executive needs in order to deliver at the highest levels. In this keynote session, Lucy Brazier will look at why Businesses still need Assistants but why the landscape has changed, how to develop your business acumen to best support your executive and what skills are required to be a true Strategic Business Partner to your Executive. 
  • Why Businesses still need Assistants
  • How to Develop your Business Acumen
  • Business Ethics
  1. Working Across Borders

As the business world becomes increasingly global, the need for cultural awareness becomes more important. In the past year, Lucy has met and talked with thousands of administrative professionals in 26 countries, from South Africa to Australia, and Russia to Dubai, not to mention Europe and the U.S. The result is great insight into administrative roles, business customs, and communications around the world. How do you find the right person to work with? What are common business blunders to avoid? How can you communicate clearly at a distance? Get a global perspective as well as practical tips to enhance your effectiveness.

  1. Communication including
  • Body Language & Voice
  • VAKOG
  • Listening Skills
  • Assistants as Connectors
  • Productive Office Relationships
  • Problem Solving
  • Emotional Intelligence
  • Different workstyles
  • Taking control without taking over
  • Tuckman’s theory
  • Ongoing communication with your Executive
  1. Skills to Position the Assistant as an Influential Leader

Becoming a leader at work can be a challenge, especially for an Assistant, but with today's CEOs increasingly listing leadership skills as one of the key qualities that they want from their Assistant, Lucy Brazier will examine how personal leadership is the key to establishing yourself as a leader in the workplace and which skill sets you will need to cultivate in order to position yourself as an influential leader within your business.

  1. Stress – Getting Out of Overwhelm
  • Why it’s important
  • What are the signs?
  • Work:Life Balance
  • How to avoid burnout
  1. How to Manage More Than One Executive

Most people find it challenging enough to work well with ONE Executive, but if you're working for two - or MORE - the challenge is stressful at best. Are you dealing with two or more workloads, managing multiple communications and schedules, multiple projects and more? This session will explore practical tips for productivity and time management that will ensure that you can prioritise, juggle and support your numerous Executives effectively and without stress.

  1. Harness the Power of Collaboration
  • Learn the differences between collaboration and teamwork
  • Be aware of the challenges of collaboration
  • Create an in-house business community that can move mountains

Executive and Administrative Assistants hold a unique position within their companies which allows them to participate in true cross-company collaboration in a way that almost no other job role does. So why do most administrative professionals continue to operate in silos when collaboration is so good for business? Could it be that this is because we are confused between collaboration and teamwork? The two are not only very different skill sets but are not in any way interchangeable.

  1. Problem Solving

This interactive session encourages attendees to open up to new ideas and problem solving techniques. Together as a group, find ways and suggestions to solve problems.

  1. Embracing & LeveragingGen Y Team Members

An in depth presentation exploring intergenerational teams, why Gen Y is such a buzzword for the world of work right now, and how to engage and retain the new ‘Gen Y’ workforce.

  1. Social Media Case Study- how I launched a Global Magazine Brand with NO Budget, using just LinkedIn, Facebook, and Twitter

Social Media is no longer a ‘nice to have’. Using real examples, this session explains the power of Social Media for your company and how to combine it all in a time efficient and intelligent way in order to use it as a structured marketing campaign rather than a sporadic activity.

  1. Quality conversations

Whether you are building a relationship by passing the time of day, setting expectations with your Executives, dealing with conflict, managing projects or setting performance goals, these are all conversations that take place with a wider outcome in mind; performance improvement.

So, why should you be concerned with measuring the quality of your conversations? To improve the performance of your team and company... and of course, your own performance.

Research shows that teams of people and companies of all sizes can improve their performance through conversations by making some simple changes. In this session we will look at how you can

  • Get interested and ask questions
  • Proactively listen people and hear what they are saying
  • Understand the power of autonomy
  • Agreeing what sort of support, you require and how often
  • Understand transactional outcomes - each conversation is a transaction. Identify what you would like to achieve with each transaction and tell the other parties before you get started
  • Feel the fear of conflict ...and do it anyway!
  • Emotional intelligence – what is really being said and how to understand it
  1. Managing Up

The relationship between an Assistant and their Executives is absolutely crucial to a company’s success but with the average age that most Managers get training sitting at 42, many Executives have never had training in how to manage their Assistants.

It therefore falls to the Assistant to train their Executives how to use their skills to best advantage themselves and the company.

In this session we will explore:

  • Why influential leadership skills are crucial to the role of an Assistant
  • How the role has changed and the opportunities that this presents?
  • Strategically managing your Executive(s) and Key Stakeholders
  • Your map of influence
  • Flexible communication for different personality types
  • Developing the business partnership with your Executive
  • Proactive vs Reactive Support
  • Making the transition from support to strategic business partner.
  1. Today’s assistant role around the globe – responsibilities, role, and stature

There has never been a more difficult time to be an assistant. The role is constantly changing and moving forward with modern trends. As an assistant, it is essential that you keep up to date with these new responsibilities in such a fast-paced environment. Your role is key to making sure that your managers work load is kept to a minimum and supporting certain colleagues. You are a pivotal cog in the office, seen as the managers’ right hand person to turn to when they are available. It is crucial that you keep visage prominent and visual always.

  1. Communication – the assistants key to advancement

Communication is key and essential to any role, especially within the role of an assistant. It is crucial that you have strong communication with your manager, to help build a stronger and more reliable working relationship. With the skills from this session, you will be able to go back to your office and communicate more effectively not just with your manager, but other work colleagues as well. In time, you will see how it will help you to save time and build self-confidence within you role.

  1. ISIPHO – The miracle of collaboration - story from Africa – 20 minutes

The story of our foundation. The dream is to give something back to the world by uplifting our local communities. Our goal is to tackle economic and educational problems by changing just one person's life at a time. We aim to provide entry to the PA profession, to those in need of an opportunity. We have a dream....and now it is coming true!

We strive to select, fund and prepare the best and brightest candidates and set them up for future success. Providing opportunities where none existed.

  1. An Introduction to… Workshops (2.5 hr workshops)
  • Presenting
  • Project Management
  • Managing an event
  • Sales for non-salespeople
  • Leadership and Management skills
  • Mentoring

Lucy also conducts 1-day and 2-day training programmes – please enquire for more information

She is also happy to write new material if required for paid for engagements.

Lucy Brazier Speaking Specialities & Outlines

  1. The Assistants’ Guide to Self-Awareness – 1 hour / 2 hours/ 3 hours

This session will show how success as an assistant begins with an understanding of yourself. During the session, we will look at, the Belbin Psychometric testing exercise to explore strengths, weaknesses and where you fit into your team, Johari Window -- opportunities from self-awareness, your beliefs, values and behaviours, your Inner Voice, how body language can make a difference and how important communication is.

  1. The Modern-Day Assistant as a strategic business partner – 2-day course / 1 hour / 1.5 hours

Since the recession began eight years ago, the role of the Assistant has changed beyond recognition. There has never been a more confusing time to be an Assistant because the responsibilities have developed so fast. In this session, Lucy Brazier looks at the role past, present and future to explain why it has developed how it has. She explores the opportunities that this creates for you to become a true Business Partner to your Executive including developing the partnership, setting the ground rules, communication, adapting to style & maintaining a great partnership.

  1. Business Strategy for Assistants including – 1 hour / 2 hours
Much has been made in recent times of the emergence of the Assistant as a Strategic Business Partner. The term is THE buzz word in the industry. But how do you become strategic? What does it mean? How to you change your day to day role to become the Assistant that your Executive needs in order to deliver at the highest levels. In this keynote session, Lucy Brazier will look at why Businesses still need Assistants but why the landscape has changed, how to develop your business acumen to best support your executive and what skills are required to be a true Strategic Business Partner to your Executive. 
  • Why Businesses still need Assistants
  • How to Develop your Business Acumen
  • Business Ethics
  1. Working Across Borders – 1 hour / 2 hours

As the business world becomes increasingly global, the need for cultural awareness becomes more important. In the past year, Lucy has met and talked with thousands of administrative professionals in 26 countries, from South Africa to Australia, and Russia to Dubai, not to mention Europe and the U.S. The result is a great insight into administrative roles, business customs, and communications around the world. How do you find the right person to work with? What are common business blunders to avoid? How can you communicate clearly at a distance? Get a global perspective as well as practical tips to enhance your effectiveness. 

  1. Communication including: - 1 hour / 2 hours / 3 hours

Communication is key and essential to any role, especially within the role of an assistant. It is crucial that you have strong communication with your manager, to help build a stronger and more reliable working relationship. With the skills from this session, you will be able to go back to your office and communicate more effectively not just with your manager, but other work colleagues as well. In time, you will see how it will help you to save time and build self-confidence within your role.

  • Body Language & Voice
  • VAKOG
  • Listening Skills
  • Assistants as Connectors
  • Productive Office Relationships
  • Problem Solving
  • Emotional Intelligence
  • Different work styles
  • Taking control without taking over
  • Tuckman’s theory
  • Ongoing communication with your Executive
  1. Skills to Position the Assistant as an Influential Leader – 1 hour / 2 hours / 3 hours
    Becoming a leader at work can be a challenge, especially for an Assistant, but with today's CEOs increasingly listing leadership skills as one of the key qualities that they want from their Assistant, Lucy Brazier will examine how personal leadership is the key to establishing yourself as a leader in the workplace and which skill sets you will need to cultivate in order to position yourself as an influential leader within your business. 
  1. Stress – Getting Out of Overwhelm – 1 hour

Why it’s important

  • What are the signs?
  • Work: Life Balance
  • How to avoid burnout
  1. How to Manage More Than One Executive – 1 hour / 2 hours / 3 hours

Most people find it challenging enough to work well with ONE Executive, but if you're working for two - or MORE - the challenge is stressful at best. Are you dealing with two or more workloads, managing multiple communications and schedules, multiple projects and more? This session will explore practical tips for productivity and time management that will ensure that you can prioritise, juggle and support your numerous Executives effectively and without stress.

  1. Harness the Power of Collaboration – 1 hour / 2 hours
  • Learn the differences between collaboration and teamwork
  • Be aware of the challenges of collaboration
  • Create an in-house business community that can move mountains

Executive and Administrative Assistants hold a unique position within their companies which allows them to participate in true cross-company collaboration in a way that almost no other job role does. So why do most administrative professionals continue to operate in silos when collaboration is so good for business? Could it be that this is because we are confused between collaboration and teamwork? The two are not only very different skill sets but are not in any way interchangeable.

  1. Problem Solving – 1 hour

This interactive session encourages attendees to open up to new ideas and problem-solving techniques. Together as a group, find ways and suggestions to solve problems. 

  1. Embracing & LeveragingGen Y Team Members – 1 hour

An in-depth presentation exploring intergenerational teams, why Gen Y is such a buzzword for the world of work right now, and how to engage and retain the new ‘Gen Y’ workforce.

  1. Social Media Case Study- how I launched a Global Magazine Brand with NO Budget, using just LinkedIn, Facebook, and Twitter – 1 hour / 1.5 hours

Social Media is no longer a ‘nice to have’. Using real examples, this session explains the power of Social Media for your company and how to combine it all in a time-efficient and intelligent way in order to use it as a structured marketing campaign rather than a sporadic activity.

  1. Quality conversations – 2 hours

Whether you are building a relationship by passing the time of day, setting expectations with your Executives, dealing with conflict, managing projects or setting performance goals, these are all conversations that take place with a wider outcome in mind; performance improvement.

So, why should you be concerned with measuring the quality of your conversations? To improve the performance of your team and company... and of course, your own performance.

Research shows that teams of people and companies of all sizes can improve their performance through conversations by making some simple changes. In this session, we will look at how you can

  • Get interested and ask questions
  • Proactively listen to people and hear what they are saying
  • Understand the power of autonomy
  • Agreeing what sort of support, you require and how often
  • Understand transactional outcomes - each conversation is a transaction. Identify what you would like to achieve with each transaction and tell the other parties before you get started
  • Feel the fear of conflict ...and do it anyway!
  • Emotional intelligence – what is really being said and how to understand it
  1. Managing Up – 1 hour / 2 hours / 3 hours

The relationship between an Assistant and their Executives is absolutely crucial to a company’s success but with the average age that most Managers get training sitting at 42, many Executives have never had training in how to manage their Assistants.

It, therefore, falls to the Assistant to train their Executives how to use their skills to best advantage themselves and the company.

In this session, we will explore:

  • Why influential leadership skills are crucial to the role of an Assistant
  • How the role has changed and the opportunities that this presents?
  • Strategically managing your Executive(s) and Key Stakeholders
  • Your map of influence
  • Flexible communication for different personality types
  • Developing the business partnership with your Executive
  • Proactive vs Reactive Support
  • Making the transition from support to strategic business partner.
  1. Today’s assistant role around the globe – responsibilities, role, and stature – 1 hour

There has never been a more difficult time to be an assistant. The role is constantly changing and moving forward with modern trends. As an assistant, it is essential that you keep up to date with these new responsibilities in such a fast-paced environment. Your role is key to making sure that your manager's workload is kept to a minimum and supporting certain colleagues. You are a pivotal cog in the office, seen as the managers’ right-hand person to turn to when they are available. It is crucial that you keep visage prominent and visual always.

  1. ISIPHO – The miracle of collaboration - story from Africa – 20 minutes

The story of our foundation. The dream is to give something back to the world by uplifting our local communities. Our goal is to tackle economic and educational problems by changing just one person's life at a time. We aim to provide entry to the PA profession, to those in need of an opportunity. We have a dream....and now it is coming true!

We strive to select, fund and prepare the best and brightest candidates and set them up for future success. Providing opportunities where none existed.

  1. Managing an Event – 1 hour / 2 hours / 3 hours

Event management is a key and integral part of most assistants’ roles. Whether it is meetings, trade shows, the Christmas Party, team building, conferences or awards, Assistants are increasingly called upon to project manage events.

As a Publisher, Lucy Brazier has managed thousands of events, from conferences to awards, from Christmas in her local village to The Great River Race which takes place across 12 London Boroughs, and from training to trade shows.

During this session, you will learn the top pointers as to how to keep control of your events project. Content includes:

  • Importance of stakeholder engagement, management and communications
  • Scoping and defining the event
  • Managing and setting budgets
  • Finding a venue
  • Return on investment
  • Negotiation
  • Planning
  • The importance of team
  • Progress reviews
  • Completing the event & follow up
  1. Bringing it Home – Learning Styles to maximise your Learning – 1 hour

So you’ve invested in your personal development and have spent either your businesses’ or your own budget on upskilling yourself. But what is the best way to ensure that you retain what you have learned and take home the maximum information.

In this fascinating session, Lucy Brazier looks at learning styles and gives practical tips on how to gaining maximum return on investment from your training.

  1. Emotional Intelligence – 1 hour

Whether you are a formal manager or want to increase your individual performance (or both), this program will teach you the foundational principles and brain science of Emotional Intelligence (EI).

Focusing on managing your emotions under pressure, this program will enable you to increase your personal leadership by learning how to manage your emotional brain in your most difficult moments. This will allow you to influence and engage others, and connect with them in a more meaningful way.

In this program, you will:

  • Learn the brain science of emotions that drives your behaviour under pressure
  • Increase your awareness of the situations that put you at risk of having your emotions lead to bad behaviour and poor decisions
  • Learn practical strategies to help you respond more effectively as pressure, tension and complexity increase
  • Identify patterns, triggers and emotional habits that either drive or derail your performance
  1. Office Politics

You have probably experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together, personalities can and will clash. No man is an island, so working together as a team is incredibly important to your organisation and every employee. 

 

Lucy also conducts 1-day and 2-day training programmes – please enquire for more information

She is also happy to write new material if required for paid for engagements.

CONTACT

To discuss Lucy Brazier's speaking specialities or training, please contact:

Christian Russell
[email protected]
+44 (0)1932 560974

Executive Secretary Magazine
Marcham Publishing
17 Wood Road, Shepperton, TW17 0DH, UK

 


The Modern Day Assistant as a Strategic Business Partner

1 & 2 Day Training Course with
Lucy Brazier

CLICK BELOW TO FIND OUT MORE

The Modern Day Assistant as a Strategic Business Partner


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TESTIMONIALS FOR LUCY BRAZIER

"It is always a privilege to be invited to offer a recommendation for someone you truly admire. That is my opening statement for Lucy Brazier, who is an outstanding global leader for the world of Executive Assisting. Lucy broadcasts reliable character and credibility, while she sustains applause throughout the Assisting community for her educational leadership, and worldwide network. Her unique contribution to the workplace exemplifies a passion for her work, which is universally recognized and increases workplace understanding. Continue the great work, Lucy!" Melba Duncan, CEO, The Duncan Group

"I first had the pleasure of working with Lucy when she kindly spoke as a guest speaker at one of our events ‘The Rise of the EA’ in 2014. Lucy, who globally campaigns for the recognition of the PA role as a profession, addressed our fully engaged audience about why it is important to become a centre of excellence within your company, in order to gain acknowledgment and take control of your own career. Her true passion for the assistant profession and her genuine love of knowledge sharing makes her a truly inspirational speaker and mentor. I cannot speak highly enough of Lucy and the team at Executive Secretary Magazine. " Sarah Savage, Head of Office Support division, Career Moves Group

"I have known Lucy for several years, especially in her role as publisher of Executive Secretary Magazine. Lucy is passionate about the administrative profession and on a constant mission to elevate the profession. Lucy encourages professional development for admins around the world and tirelessly reaches out to assistants of all walks of life. Lucy is bright, fun, enthusiastic and publishes an informative magazine that inspires thousands of assistants around the globe. "Joan Burge, Founder and CEO, Office Dynamics International

"It all started with a tweet. And within just a few tweets of our virtual introduction, Lucy Brazier and the Executive Secretary Magazine became one of my top recommendations for administrative professionals worldwide. Not only is Lucy a master networker and connector, she is a passionate supporter and promoter of those she partners with. When you combine that with a global publication that supports one of the largest sectors of the workforce today, you have a powerhouse of resources, training, and mentoring that few can rival." Julie Perrine, Founder & CEO, AllThingsAdmin.com

"Lucy Brazier is one of the strongest and influential leaders in the administrative professional business. She is endlessly curious, so smart, and is determined to bring quality and useful information to admins around the world. From her magazine to the LinkedIn discussion group, I find her work visionary and ground-breaking. I'm a big fan of Lucy. I look forward to writing more articles for the magazine and to working with Lucy whenever I can." Bonnie Low-Kramen, Founder, Ultimate Assistant, SmartCEO Writer

 

"C-SESP was once again graced with the participation of Lucy Brazier at our "Top of the House" conference on October 26-27 in Parsippany, NJ. Lucy is one of the most knowledgeable and engaging authorities on the EA position and has at her fingertips statistics and facts that validate the true essence of this profession. Her discussion on "business strategy" and "skills to position the assistant as an influential leader" were viewed as a highlight of our conference. We look forward to our continued partnership with Lucy so that together we can elevate the position of the EA to its appropriate level in the business world." - Loretta Sophocleous Director, Executive Office Operations at TIAA-CREF

"Lucy came to speak at two Guernsey PA Connect events for us. One was about Stress and the other was about the Modern PA. We had amazing feedback follow Lucy's sessions. One PA said Lucy was the best speaker that she had ever heard another comment was that she learnt more in Lucy's hour session that she had in a whole day of training with others. I think those comments speak for themselves. Lucy will be back to Guernsey to speak again, I'm sure of that." Donna Olliver, Ass. CIPD, FEPAA, Founder & Chair, Guernsey PA Connect

"Lucy Brazier is powerful. Through her presentations, Lucy empowers administrative professionals throughout the world. Lucy is in touch with the profession. She knows the trials and tribulations, and offers good solutions. She understands the goals and aspirations, and shows us how to get there. Lucy is a dynamic and inspirational leader." Marina Higdon, AZ-NM Branch Director, International Association of Administrative Professionals (IAAP)

"Lucy Brazier is one of the most respected voices in the PA profession today. She has changed the lives of so many office professionals around the world. She is changing the landscape of the profession and making an incredible impact. Her publication Executive Secretary Magazine brings together the most incredible subject matter experts and Executive Secretary Live showcases the best PA speakers in the world. Both offer exceptional value to the assistants and I personally rate both the magazine and the Live event as the best on offer globally. Lucy is a personal role model and a true collaborator!" Anel Martin CAP-OM, CMOP, Trainer and Coach, Anel Martin Training PTY LTD

"Lucy kindly presented at Australasian Recruitment Company's event held with Secs in the City - Developing Your PA Career Action Plan. Lucy held a very informative presentation on becoming a centre of excellence within the organisation. Lucy is an excellent presenter and the response from all attendees was outstanding. Her presentation not only contains information that is exceedingly beneficial for PA's and administrative workers but she presents the material in a manner that is engaging throughout the entire time she is presenting. We felt very lucky to secure Lucy for our evening as she is very busy but she really did make the evening the successful event it was. I highly recommend Lucy!" Ruth Hughes, Business Operations Manager, Australasian Recruitment Company

"I highly recommend Lucy Brazier and the entire Executive Secretary Magazine for exceptional work they have been doing in the Executive Secretaries and Personal Assistants around the world. Lucy Brazier has immense experience, knowledge and understanding of the Personal Assistant role and we consider her a guru in the industry. Her content and delivery method are spot on, trending and solution based on work skills for PA's, EA's and Secretaries." Joseph Mathenge Mugo, Executive Director, Access Business Management Conferencing International

"Lucy is an inspiration and a source of learning to all EAs and PAs. Her guidance and her entrepreneurial spirit gives this profession a voice. Executive Secretary under her editorial direction provides many opportunities to learn and grow. " RoseMarie Terenzio, Author, Fairy Tale Interrupted, New York Times bestseller

"Hays and Executive Secretary worked together on our " Successful PA" report over 2015. This gave me a chance to work with Lucy as we teamed up to present a series of events to discuss the reports findings across the UK. Working with Lucy was an absolute joy. She clearly knows and understands the PA market place and is passionate about the industry and is driven to raise the profile of the PA/EA in the work place. An excellent presenter, I couldn't have asked for a better co host and look forward to working with her on future projects. " Steve Heard, Director, Hays

"Lucy spoke at our Administrative Professionals Week event on the topic of Communications Skills. In her 90 minute talk, she covered the areas of Assistants as Connectors; Emotional Intelligence; and Ongoing Communication with your Executive. Her mastery of her subject matter was excellent. She spoke with humor and conviction and was able to deliver a solid message on the importance of communications skills to the administrative assistants in attendance. Lucy’s passion for raising admins to the next level is evident in every action she takes. From the articles in Executive Secretary Magazine to her simple posts on Facebook, she is always a positive force for the administrative profession. I would highly recommend her as a Speaker to any organization that wants to elevate the career path of their administrative professionals and by proxy, their executives!" Anita Maginniss, CAP-OM, MOS, Meeting and Event Coordinator, MITRE

"Lucy understands most business today under-utilize one of their most valuable assets, the administrative staff, and she works tirelessly to correct the situation. She works on a global scale to provide resources and quality training, is passionate about uniting and mentoring admins, is constantly encouraging those in the field to up their game to ensure their executives are as productive as possible, and empowers them to use their actions and voice to prove their value add to their firms. Her energy and dedication to the professional are inspiring. Her contributions are countless. Lucy is one of the hardest working people I've ever met and my experience collaborating with her on a recent training program was brilliant." Debbi L. Shaffer, The Audacious Admin, Founder, Audacious Admin

"Lucy is a leading force in the PA arena worldwide and a force to be reckoned with. She has supported and encouraged me over the past 18 months in a way which has led me to feel more confident in myself and my role as a PA. She is extremely knowledgeable and is always on hand to advise on professional matters. Her conference, Executive Secretary Live, changed my life in many ways. Her influence for PA's across the globe helps drive change and inspire leadership in so many ways. Her passion for the PA profession means she always gives 100% to everything she does without ever letting on just how much hard work goes into what she does. Her team is a credit to her and the values she drives forward. I look forward to learning even more from Lucy as my career progresses. " Leeanne Adu FEPAA, PA to the CEO, Neil Swan, Starlight Children's Foundation - UK

"Lucy is a highly motivated and inspirational leader who drives initiatives which enhance and improve productivity and skills of Office Professionals all over the world. She is a Secretarial Ambassador who continues to contribute positively and energetically to raise awareness of the critical role of Office Professionals and shares developmental and skill enhancement initiatives that drive and motivate this noble profession. Lucy is the queen of interactive based training workshops initiatives, as well as the hugely popular Exec Sec Live events. An Intelligent and astute businesswoman who always puts people first!" Cathy Harris, Executive Assistant, Discovery Invest

"Lucy is the most passionate, connected, experienced and well-versed influencer for the PA industry, I would say, in the world. A fountain of knowledge, and a keen activist - passionate about driving the industry forwards with focussed industry events, targeted content both on-line, and within the international magazine she publishes. She has helped so many PAs across the world, harness the confidence to request training and ask for support and advice through mentoring schemes. Always happy to see how she can help facilitate change in the PA sector, Lucy has worked on several projects with Pitman Training, each of which has been a success. Her ideas and work ethic are inspirational to say the least. Lucy is one of my most trusted colleagues, and it is a pleasure to have the opportunity to work alongside her. " Jamila Juma-Ware | Leeds, Yorkshire, Head of Marketing, Pitman Training Group Ltd.

"There isn't anyone on the planet better connected in the PA world than Lucy Brazier. Lucy has some amazing contacts and is the lynch-pin between PA trainers and the PAs themselves all across the world. Lucy has spoken at a few of the NHS PA events I have organised and always goes down well" Catherine Thomas, NHS PA Network, Wales

"I had the privilege of inviting Lucy Brazier to the Plymouth PA Network Development Seminar on 22 October 2014, at the Plymouth Theatre Royal. Lucy was certainly a burst of light and made such an impactful and positive presentation to the audience of 60+ City and regional PAs. She is a true connector and a fearless presenter – and really touched a nerve with her presentations on how to manage more than one boss & how to deal with stress. Lucy comes with a reputation of someone with vision and empathy and that certainly was very evident. Her creative thinking, professional expertise and attitude really delivers results. A highly recommended presenter - her notes of wisdom are diamonds!" Christine Henshall-Hill, Personal Assistant - PwC, Plymouth

"Lucy is an incredible ambassador and champion for the advancement of the administrative profession. She tirelessly works to cover events around the globe and connect with others to continue to improve the work life of administrative professionals. Lucy is a true collaborator and gives an amazing amount back to the profession through her presence at administrative events, the Executive Secretary magazine, the LinkedIn Group she hosts and the weekly-free #adminchat events. I'm so pleased to see Lucy out there caring about the administrative profession!" Jasmine Freeman, Chief Executive Assistant to CEO & Founder, Office Dynamics International

"Lucy gave and brilliant interactive talk to UoM-PAs last night, her knowledge is extensive and her delivery on-point. I think we all came away with new knowledge. I've known Lucy through the PA industry since 2011 and have attended the excellently organised ExecSecLIVE conferences. She is an ambassador for the industry and an excellent speaker as well as very generous with her time for others." Maria Marsh FEPAA University of Manchester

"Lucy presented at our PA Network in June on social media. It was an informative, thought provoking and fun session. The event was a great success thanks to Lucy!" Joanne Howell MAHRI

"Lucy gave a fantastic talk at my latest event, leaving everyone inspired and enthused. Lucy has such great passion, energy and knowledge and I would highly recommend her." Rebecca EcclesMichelmores

"Lucy is a thorough professional, at the top of her game. She is willing to share her expertise, is helpful, generous and responsive. She delivers at the highest levels." Jan JonesAuthor "The CEO's Secret Weapon How Great Leaders and Their Assistants Maximize Productivity & Effectiveness"

"Lucy is a thought leader in the field, a creator of new ideas and someone committed to mentoring and to advancing the field.Her publications represent diverse views and best practices--always presented in a high quality format." Linda ShermanAmerican Society of Administrative Professionals

"Lucy is the ultimate professional with a passion and gift for building the administrative professional career. She advocates for admins around the world providing opportunities to expand their roles through her quality publication, Executive Secretary Magazine and her extraordinary conferences, Executive Secretary Live! I enjoy collaborating with Lucy at conferences and trainings - she takes the time to get to know people and learn from them so she can better assist them through her business." Lisa Olsen, Admin to Admin

"Lucy is a great speaker and motivator able to draw upon wide ranging experience and excellent contacts. Energetic and creative, she brings insight and innovation to the discussions she leads." Angus MacKay, MD, MacKay Hannah

"I met Lucy just before she 'officially' launched Executive Secretary Magazine at a EUMA event and was blown away from the outset! Lucy and I enjoy a fantastic working relationship and she is someone who I admire and respect greatly. Lucy has presented at numerous events for Hays PA & Secretarial up and down the country as well as presenting to our own PAs within Hays which have always been very well received and we get nothing but fabulous feedback on her and the magazine. I have also had the pleasure of witnessing / sharing the stage with Lucy at international conferences most recently in LA and Russia and was blown away each time on her delivery of her presentation topics, passion and energy for this profession. Lucy is one of the most hard working women I know in the PA profession and works tirelessly to put together a magazine of brilliant content on every aspect related to the role of the PA / Secretary. She is creative and brimming with ideas on the industry and I look forward to our work together this year and hopefully many more years to come! Lucy is quite simply INSPIRATIONAL!" Victoria Darragh ABILD TAP CEO, EPAA

"Lucy is without doubt, a force to be reckoned with! Having had the pleasure of corresponding with Lucy from overseas, it was an honor and a privilege to get to meet her during our inaugural Behind Every Leader event in CA. She is an incredibly multi talented, dynamic and compelling individual. Her breadth of knowledge and abundant skill set has been utilized by a global audience of CEO's and Admin professionals. Having asked her to create a brand new workshop on a topic that was not in her immediate realm of expertise, she went above and beyond and had her audience riveted and equip with new tools to take back into the workplace! A mark of a true professional. I invited Lucy to chair and host our annual Behind Every Leader event and she literally had the audience in the palm of her hand! BEL Feedback: "Most personable host we've seen" "Gen Y Gen X workshop opened my eyes!! Thanks Lucy" Victoria Louise RabinFounder & CEO, Executive Assistant Organization

"Lucy is an absolute delight to work with; fun, appreciative, loyal and creative. She works far too hard, but we all benefit from that! In Executive Secretary magazine she has created a resource for PAs and administrators of exceptional quality and her generosity in providing online information is unending." Heather Baker, CEO, Baker Thompson Associates

"Lucy has become a key go-to contact for administrative professionals here in the U.S. and abroad. She has an amazing cache of administrative knowledge and resources which she showcases through her editorial content in Executive Secretary Magazine and #adminchat, a Twitter chat for admins hosted weekly." Kemetia MK Foley, CAP-OM, The Office Renegade

"It gives me great pleasure to write a recommendation for Lucy Brazier. As the publisher and owner of the Executive Secretary Magazine, Lucy has become an iconic figure in the administrative professional industry. Under her magnificent leadership, the magazine has become an international informative and inspirational publication. The articles and Tweetchats hosted by Lucy are very educational. I would highly recommend Lucy and the Executive Secretary Magazine in any capacity." Dewoun Hayes MAED, CAP-OM

"I have known Lucy for some time now and have found her to be highly professional and extremely knowledgeable when it comes to the PA sector. Lucy has given new life to Executive Secretary Magazine which, thanks to her, is growing in readership and popularity. I would not hesitate to recommend Lucy to anyone who is looking for someone who can speak with authority on the world of office professionals and deliver well crafted articles, evidenced by her first class publication. At pa-assist.com, we have found a supporter and a true friend in Lucy and look forward to a long and fruitful business relationship." Mike Caridia, Founder, pa-assist.com

"I have known Lucy Brazier when I invited her to chair the II National Congress of MACSE Italia, last year. Lucy, as Editorial Manager of the Executive Secretary Magazine, is doing an amazing job for Manager Assistants and she is the most knowledgeable person I have met in this area even though she is not an Assistant. In addition to have a deep knowledge about editorial field she has gained, in the last year, an extensive experience in the profession of Manager Assistant and about what it is necessary to learn and know to exceed. She is very intelligent, hard worker, very perceptive and in particular she has the ability to quickly identify what is important. Collaboration, sharing knowledge, helpfulness to others, are attributes she shines in. I would love to work with Lucy again also because her enthusiasm and strength are contagious. Mariachiara Novati, MACSE

"I continue to be amazed at Lucy's energy and engagement. She is always working to connect people and help them with their careers. I have truly enjoyed working with her as a contributor to Executive Secretary Magazine, which she restarted - and it is AWESOME!" Marsha Egan, CPCU, CSP, PCC

"Lucy has an extraordinary entrepreneurial talent for spotting a gap in the market and offering a brilliant service to her audience with Executive Secretary Magazine. She is tenacious and far reaching in her ideas and ambitious for everyone who she touches. She embraces all she does with an energy and personal style which attracts great respect from her network and authors. She's one of the hardest working woman I know and deserves her success, well done." Pauline Crawford (Ambassador of Magical Conversations)

 "I LOVE LUCY! Lucy is full of energy, always smiling and positive and her infectious personility is a real joy. She is full of ideas and follows them through with superb results. She has relaunched the Executive Secretary magazine which is an amazing training magazine for secretaries that I truly believe is the best secretarial training magazine in the market and I was very proud to be asked to be on the Editorial Board. Lucy is also extremely generous with her time, her resources, and creative mind and regularly supports EUMA when she can. Her networking skills are second to none and continually makes connections for other people, putting people together who will benefit from each other. I am proud to work on projects with Lucy as I know I can rely on her." Sue France FCIPD FInstAM Sue France Training

CONTACT

To discuss Lucy Brazier's speaking specialities or training, please contact:

Christian Russell
[email protected]
+44 (0)203 973 7752

Executive Secretary Magazine
Marcham Publishing
Parkshot House, 5 Kew Road, Richmond, Surrey TW9 2PR, United Kingdom