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International trainer, coach & mentor. Former European Chairman, EUMA (now IMA) and Interim Chair of the World Administrators Alliance
Helen Monument inspires and encourages Assistants to be the best they can be, by sharing 30 years of experience as a management support professional. Helen has worked at international companies including Dow Chemical, Progress Software and Shell. Her career has taken her through many stages, from Secretary to Office Manager and Business Support Team Leader, so she understands the profession inside out.
At Monumental Assistance Helen offers Coaching, Mentoring and Training to assistants at all levels and is a stimulating, knowledgeable and entertaining conference speaker.
During her time at Dow Chemical, Helen led the Secretary Quality Circle, implementing more effective and efficient work process according to the philosophy of W. Edwards Deming. Whilst at Shell, Helen was an active member of the Shell Women’s Network and developed a Mentoring Circle giving groups of Assistants the opportunity to share and learn from each other.
A former Executive Chairman of IMA (International Management Assistants) Helen is passionate about giving something back to the profession that created so many wonderful opportunities for her to grow and develop by ‘paying it forward’ all over the world by helping others to become Monumental Assistants. She offers a variety of services in English and in Dutch, all of which can be tailor-made to suit an individual, a team, an event or organization
British-born Helen lives in The Netherlands and spends her free time reading, walking and enjoying culinary delights served up by her husband Robert.
One-to-one confidential coaching sessions empowering Assistants to take control of their career and to be the best that they can be.
Do you find yourself struggling with an issue in your life that you just can’t seem to sort out on your own? I offer confidential counselling sessions, in person or by Skype. I work with the Person Centered Approach, which means that the Client is always in the driving seat. I am the navigator, showing which alternative routes there may be to discover a path to a better destination.
The mentoring programme “Be a Monumental Assistant” is aimed at individuals or small groups or teams of Assistants who are looking to enhance their professional development by sharing their experiences and learning from each other.
A continuous theme in my life has always been ‘Never Stop Learning’. I would not have achieved my career goals had I not been actively focused on my self-development. For assistants who are serious about being the best they can be, I offer interactive workshops and one-to-one training including the following topics:
Making Monumental Teams
How your team of assistants can come together to be more effective, more efficient and more productive – and have more fun.
Monumental Problem Solving
“A problem shared is a problem halved” is a well-known saying, and it’s completely true. In this session, we will discover the power of group problem solving by using different points of view, creative thinking and removing barriers that get in the way of our solutions.
Tell it like it is
One of the most frustrating issues that Assistants talk to me about is when communication breaks down, particularly giving and receiving constructive feedback. This session is all about practicing how to get your words across without being afraid of your emotions, without fear of reprisal and without being worried that you will damage the relationship.
Leading a Monumental Team
Teams of assistants can sometimes be like a wheelbarrow of frogs – almost impossible to manage. Well, it’s actually not that hard. If you are looking for the skills that will help you to become a leader of a Monumental team of assistants, now or in your next job – then this session covering authenticity, motivation, delegation, collaboration, performance management and communication is the one for you.
Does the thought of standing up to speak in front of a group of people reduce you to a quivering jelly? Look no further. This workshop will give you the skills and the confidence to shine in front of an audience, to know what to put in and what to leave out and how your body and your voice will help you to tell your story with courage, conviction and confidence.
I am passionate about sharing my knowledge to motivate and inspire Assistants at all levels to be the very best that they can be. I speak at international conferences for Assistants on a variety of subjects relevant to the profession, including:
Leadership Skills for Executive Assistants
We work with executives every day, and we can learn much from their leadership styles. In fact, using leadership skills can make us better assistants.
What to do when the sky falls? The Art of Resilience
“Life is what happens while you’re making other plans” John Lennon wrote those words and anyone who has been through a life-changing event will know how hard it is to cope and carry on and to come back stronger than ever.
“This is a Man’s World?” Surviving in a male-dominated industry
Yes, we need to recognize our strengths and refuse limitations when most of the people we work with are men, but how?
What are the invisible rules of working in a male dominated environment and how do we manage them, certainly not by becoming a man in a skirt!
Innovative Thinking for Executive Assistants
How do you get a giraffe into a fridge? Well, you probably wouldn’t want to, but it certainly takes innovative thinking. To be successful, Assistants need to be on the lookout for different ways of doing things, that’s how you change things. Motivation leads to creation, so free your mind, and the rest will follow.
Monumental Decision Making
What’s the worst decision you ever made? Faced with the same situation today, you probably would do something very different. So, learn how to avoid falling into the ‘it seemed like a good idea at the time’ trap.
Helen’s enthusiasm and spiritual energy, her vision and conceptual thinking combined with her skills as coach and the way she handled the intercultural differences finding flexible solutions for the numerous problems that arise when running a membership based international network such as EUMA’s: all this contributed in a major way to the continuing success of the Association. We congratulate Helen on her leadership and all that she has achieved for EUMA.
- Heli Puputti – Former European Chairman of EUMA (now IMA) -
I am very honoured to celebrate Helen Monument for her many years of service to our association. As EAPS, EUMA and now IMA, she has been involved in taking our association forward to meet the future. She is continuously committed and engaged with our network. With the experience and knowledge she has, she is a role model for me and many others in our profession.
- Else-Britt Lundgren, Executive Chairman IMA (International Management Assistants) -
Thank you for your wisdom, your personal story and your precise and inspiring language used throughout the training
- CCJ -
You are so inspiring and authentic, the personification of some of the most important women in my life. Thank you for being yourself
- CD -
I deeply enjoyed your session. Thanks to your template, I’m taking over my staff & Board of Directors meetings and this will make me A ROCK STAR!
- RS -
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+ 44 (0) 1932 560974